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Refund Policy

3-Day's Money-Back Guarantee

At FacultyLMS, customer satisfaction is our highest priority. If you are not completely satisfied with your course purchase, you are eligible for a full refund within 30 calendar days from the date of purchase, provided the conditions below are met.


Refund Eligibility Criteria

To qualify for a full refund:

  •  The refund request must be submitted within 3 days of purchasing the course.
  •  You must not have watched/completed Section 01 of the total course video content.
  •  You must not have downloaded major course resources, certificates, or proprietary source code files.

Non-Refundable Scenarios

Refunds will not be granted under the following circumstances:

  •  Requests submitted after the 3-day guarantee period has expired.
  •  Course completed in full or course certificate already generated/downloaded.
  •  Multiple refund requests for the same course by the same account.

How to Request a Refund

Requesting a refund is quick and simple:

  1. Log in to your account and go to your Purchase History or Support Ticket section.
  2. Select the course you wish to refund and click Request Refund.
  3. Alternatively, send an email to Info@profreelancersacademy.com with your order ID.

Refund Processing Time

Once approved, your refund will be processed back to your original payment method (Credit Card, Mobile Banking, bKash, SSLCommerz, Stripe, PayPal) within 3 to 7 business days.